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EMS Performance Awards - excellence in global express delivery

The Cooperative's EMS Performance Awards recognise and reward outstanding EMS service.

Five key performance indicators are measured for each operator and then reviewed and confirmed by an independent third-party auditor.

2019 EMS Performance Award Winners

The EMS Cooperative presents Gold, Silver and Bronze awards to operators that provide an excellent EMS service for worldwide partners in the EMS delivery network over a full year.

  • Gold: Latvia.
  • Silver: Azerbaijan, Georgia, Hongkong (China), Korea (Rep.), Macao (China), Samoa, Slovenia, Singapore, Viet Nam.
  • Bronze: Brazil, Gibraltar, Japan, Lebanon, Maldives, Myanmar, United Arab Emirates, Vanuatu.

Note there were no EMS Performance Awards for 2020

EMS member operators agreed with the EMS Cooperative Board's recommendation to suspend the EMS Performance Awards for 2020 in light of the COVID-19 pandemic.

2019 Performance Awards

Previous winners


  • Gold: Georgia, Latvia and Viet Nam.
  • Silver: Azerbaijan, Belarus, Cyprus, El Salvador, Hong Kong (China), Korea (Rep.), Macao (China), Paraguay, Samoa, Singapore and Slovenia.
  • Bronze: Gibraltar, Switzerland and Thailand.


  • Silver: El Salvador; Hong Kong (China); Moldova; Slovenia; Thailand and Viet Nam.
  • Bronze: Singapore and the United Arab Emirates.


  • Gold - Hong Kong (China); Korea (Rep.); Latvia; Malaysia; the Netherlands
  • Silver - Hungary; Macao (China); Poland; Slovakia; Thailand; United Arab Emirates; Viet Nam
  • Bronze - Chile; Norway; Serbia (Rep.)


  • Gold: Azerbaijan, Hong Kong (China), Hungary, Latvia, Malaysia, Mongolia, Poland, Saint Lucia, Singapore, Slovakia, United Kingdom
  • Silver: Barbados, Brazil, Cyprus, Czech Rep., Samoa
  • Bronze: Canada, Iran (Islamic Rep.), Moldova, Portugal


  • Gold: Azerbaijan; Hong Kong (China); Hungary; Saint Lucia and Singapore
  • Silver: Moldova; Norway
  • Bronze: Israel


  • Gold: Hungary; Korea (Rep.); Latvia; Singapore.                                                                                
  • Silver: Norway; Saint Lucia.
  • Bronze: Belarus; United States of America.

2018 Performance Awards