To track your EMS item, please enter your 13 digit item number (e.g. EZ987654321XX) which is given to each EMS item. If you do not know the EMS item number, you can obtain this from the sender.
Please note that the EMS Unit and the UPU do not provide tracking information by phone.
EMS does not intervene in service issues between Posts and their customers >> disclaimer.
Thank you for your understanding.