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For general EMS customer and tracking inquiries

EMS, express mail service, is provided by Posts worldwide as their postal express delivery service for documents and merchandise. The EMS Cooperative has created this website as part of its remit to promote cooperation between more than 190 countries and territories worldwide. 

Individual EMS customer care departments in postal operators worldwide can answer general EMS queries or help you locate your EMS item.

As the EMS Cooperative cannot answer individual questions, EMS customers are invited to find customer care contact information for all EMS operators around the world on the Global Network page. 

For matters regarding the EMS Cooperative

Please contact the EMS Unit at the following address if you require further information about the organization, projects or meetings of the EMS Cooperative, or wish to become a member of the Cooperative.

EMS Unit
Universal Postal Union
International Bureau
PO Box 312
3000 BERNE 15