As cases of COVID-19 have spread throughout the world, EMS operators have worked tirelessly to keep the global postal supply chain operating whilst facing lockdowns, flight suspensions and governmental states of emergencies.
The health and safety of all customers and postal employees remains the first priority for EMS operators during the crisis.
The effectiveness of the response to the pandemic has meant that in some parts of the world, EMS Cooperative members have been able to implement tentative steps to resume operations. There are a limited number of flights resuming but in some cases operators are using alternative transport channels (air, rail, road and sea) to transport their EMS internationally.
Members of the worldwide postal network have been communicating the measures in place to limit the spread of Coronavirus. In addition, EMS Cooperative members are meeting regularly to share best practices to ensure the EMS network remains open for global customers, including providing the latest information on the availability of international transportation.
Throughout the crisis, many operators have been a trusted partner of governments and have provided an essential service, delivering medicines, medical equipment, food and other important items to people's doorsteps. Through this cooperation, EMS members are working to sustain the international EMS network so that every citizen in the world are able to receive essential items internationally.