Why e-commerce matters for EMS
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E‑commerce market dynamics continue to evolve. Recent changes - such as new customs duty rules designed to curb low‑value imports - are expected to influence overall e‑commerce volumes. Despite these challenges, the core message for EMS operators remains unchanged: e‑commerce still represents a significant opportunity. EMS can actively participate in, and profit from, the continued growth of e‑commerce markets.
Follow the growth
E-commerce continues to grow and evolve as advanced technology solutions make online shopping easier and more compelling. Selling platforms, logistical support, payment systems and retailers of all sizes are adapting to ensure that they benefit from the growth of e-commerce. EMS operators around the world are adapting and working to find ways to meet these changing dynamics.
Growth is being driven by rising internet penetration and smartphone usage, logistics and supply chain management technology advancements, new payment technologies and growing consumer preferences for online shopping. The Asia-Pacific region is forecast to reach over 40% of 2027 global e-commerce transactions, while Africa and the Middle East are expected to see double-digit growth rates due to improved connectivity and mobile penetration.
EMS market intelligence
The latest EMS market intelligence provides members with insights on how to design an EMS service and pricing package to attract new e-commerce customers. The report details how effective market research helps EMS target the right customer segments and e-commerce categories, while also identifying areas where government policy support can enhance the EMS value proposition.
E-commerce is expected to drive overall courier, express and parcel volumes for many years to come. EMS can grow alongside e-commerce by positioning themselves as trusted logistics partners for platforms, shippers, and buyers.