Welcome to the EMS Cooperative website. Many pages are restricted and can be accessed by staff working for postal operators around the world.

EMS News

This website is not compatible with versions of Internet Explorer before0.
Please get up to date or use a browser like Firefox.

EMS benefiting from demand for e-commerce 

EMS Fiji EMS deliveryEMS volumes are going up: the initial trend for EMS export volumes in the first quarter of 2015 is in double-digits as Asia, the Arab region and Europe are driving global growth. 

This remarkable growth was anticipated in a recent market intelligence report prepared exclusively for the EMS Cooperative by the Colography Group, which showed that due to e-commerce, the global economic demand outlook in 2015 for EMS is favourable. E-commerce is changing the EMS market: shipments are lighter, deferred air transport is growing, tracking is a commodity, and customers are demanding cost transparency and are becoming more price-sensitive. 
EMS competes with integrators’ international economy services which have increased in price to improve profitability. Posts which offer faster and a more convenient EMS service are able to charge higher selling prices. 
Growth in market share in select EMS Cooperative member markets is positively correlated with Posts’ offering their customers the features that they want, such as: date-certain delivery; tracking and delivery flexibility; electronic delivery notification; collection on delivery service; ‘try-on’ at delivery of clothing and a return service. 
There are barriers to cross border e-commerce but EMS members are adapting their product and so are growing the service.

> News archive

Other news

 CN 23

EMS ballot

Members are asked to vote on the proposals to change the EMS Standards, EMS Pay-for-Performance and EMS Procedures 2016 (deadline: 14 August 2015) >> 2016 ballot

 2014 audit report published

The annual report for the EMS Cooperative by the third-party auditor is now available >> Audit and Measurement



Kazakhstan joins the EMS Cooperative

Welcome to Kazakhstan as the latest member to join the EMS Cooperative >> EMS Cooperative members


Benefits of exchanging PREDES and RESDES

A new leaflet outlines the benefits of PREDES and RESDES message exchanges for better handing of international mail >> more...

What is EMS?

EMS is an international postal Express Mail Service, for documents and merchandise, offered by postal operators of the Universal Postal Union (UPU).

EMS customers can track their EMS items: EMS tracking. For answers to general EMS queries, EMS customers should use the customer section to find the appropriate EMS Customer Service Department contact.