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European managers build on 36% growth of EMS exports

In April, an EMS market development strategy symposium for senior management of the European Region was held in London, hosted by Royal Mail. EMS exports grew 36% in Europe in 2015 due to e-commerce sales which are expected to reach €450 billion by 2017.
The global and regional market situation, European trade lane market know-how, and target industry and pricing strategies were explored to further underpin EMS growth by the 45 participants representing 22 postal operators in attendance. A perspective from the Asia-Pacific region, a focus of European trade, was given by participants from posts of Thailand, Vietnam, Australia and Japan. Executives from Royal Mail, Her Majesty’s Revenue and Customs and Border Force gave a joint presentation on the successful implementation of the UPU’s Customs Declaration System which has facilitated trade, increased customer satisfaction and enhanced security for EMS items imported into Great Britain. Participants shared EMS market updates and the work being done to enhance their EMS services to meet e-commerce customer needs and ideas were shared to communicate the value of the global EMS network to help customers go global.
The commitment of the participants was demonstrated through the unanimous re-affirmation of the Amsterdam Declaration on EMS Cross-border E-Commerce principles and the continuous improvement of the quality of EMS service in the European region. Le Groupe La Poste announced it will host the next EMS Symposium in Paris, France in April 2017.


Other news

 2015 EMS award winners

Congratulations to the 2015 EMS award winners: the five EMS customer care award winners and the twenty EMS performance award winners.

2016 EMS Cooperative General Assembly 

Over 90 participants representing 44 administrations attended the 19th EMS Cooperative General Assembly in Berne >>  Report and documents

 EMS worldwide coverage - new member

Welcome to Jersey who has joined the EMS Cooperative >> EMS Cooperative members

What is EMS?

EMS is an international postal Express Mail Service, for documents and merchandise, offered by postal operators of the Universal Postal Union (UPU).

EMS customers can track their EMS items: EMS tracking. For answers to general EMS queries, EMS customers should use the customer section to find the appropriate EMS Customer Service Department contact.