Welcome to the EMS Cooperative website. Many pages are restricted and can only be accessed by authorised users working for designated EMS operators.

What is EMS?

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EMS is an international postal Express Mail Service, for documents and merchandise, offered by postal operators of the Universal Postal Union (UPU).

The UPU is an inter-governmental organization and the primary forum for cooperation between governments, Posts and other stakeholders of the worldwide postal sector. It works to maintain the universal network, establish the rules for international mail exchanges among its 191 members and improves the quality of service for customers.

The EMS Cooperative was created in 1998 within the framework of the UPU. Its main objective is to promote cooperation between members to allow them to provide customers with a high quality, competitive EMS service worldwide.

For answers to general EMS queries, EMS customers should use the customer section to find the appropriate EMS Customer Service Department contact.


Traffic EMS consultations and questionnaires

Current consultation: 2013 EMS traffic questionnaire.

Supply chain New web resource on EMS Supply Chain

Members can access a new resource designed to enhance EMS supply chain operations. The pages include new developments relating to customs, transport, security and EDI >> Supply Chain

New member 2014 worldwide coverage - new members

Welcome to New Caledonia and Mozambique as the latest members to join the EMS Cooperative >> EMS Cooperative members

user guide New business case and revised EMSEVT V3 guidelines

Revised guidelines are available to support members plan the implementation of EMSEVT v3 >> Update on EMSEVT v3

Business Plan videos

Videos from EMS regional experts and Board members focus on the EMS Cooperative Business Plan 2013-16.

EMS Business Plan videos