Welcome to the EMS Cooperative website. Many pages are restricted and can only be accessed by staff working for postal services around the world.

What is EMS?

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EMS is an international postal Express Mail Service, for documents and merchandise, offered by postal operators of the Universal Postal Union (UPU).

The UPU is an inter-governmental organization and the primary forum for cooperation between governments, Posts and other stakeholders of the worldwide postal sector. It works to maintain the universal network, establish the rules for international mail exchanges among its 191 members and improves the quality of service for customers.

The EMS Cooperative was created in 1998 within the framework of the UPU. Its main objective is to promote cooperation between members to allow them to provide customers with a high quality, competitive EMS service worldwide.

For answers to general EMS queries, EMS customers should use the customer section to find the appropriate EMS Customer Service Department contact.


2014 workshop Future of EMS Strategic Workshop - October 2014

Members took part in an interactive workshop to discuss the current market situation and strategic options in order to position EMS for profitable growth >> More details

customs One ballot to streamline EMS decisions

Members are being asked to vote on key EMS decisions in one ballot. Deadline for replies 7 November >> EMS 2014 ballot

 CN 23 Endorsement of new CN 23 EMS Customs declarations

In September, the WCO-UPU endorsed the documents relating to postal traffic, including the new CN 23 EMS Customs declaration >> Customs

web resource New web resource on EMS Supply Chain

Members can access a new resource designed to enhance EMS supply chain operations. The pages include new developments relating to customs, transport, security and EDI >> Supply Chain

Business Plan videos

Videos from EMS regional experts and Board members focus on the EMS Cooperative Business Plan 2013-16.

EMS Business Plan videos