What is EMS?
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EMS is an international postal Express Mail Service, for documents and merchandise, offered by postal operators of the Universal Postal Union (UPU).
The UPU is an inter-governmental organization and the primary forum for cooperation between governments, Posts and other stakeholders of the worldwide postal sector. It works to maintain the universal network, establish the rules for international mail exchanges among its 191 members and improves the quality of service for customers.
The EMS Cooperative was created in 1998 within the framework of the UPU. Its main objective is to promote cooperation between members to allow them to provide customers with a high quality, competitive EMS service worldwide.
For answers to general EMS queries, EMS customers should use the customer section to find the appropriate EMS Customer Service Department contact.
EMS consultations and questionnaires
Current consultation: 2013 EMS traffic questionnaire.
New web resource on EMS Supply Chain
Members can access a new resource designed to enhance EMS supply chain operations. The pages include new developments relating to customs, transport, security and EDI >> Supply Chain
2014 worldwide coverage - new members
Welcome to New Caledonia and Mozambique as the latest members to join the EMS Cooperative >> EMS Cooperative members
New business case and revised EMSEVT V3 guidelines
Revised guidelines are available to support members plan the implementation of EMSEVT v3 >> Update on EMSEVT v3