Welcome to the EMS Cooperative website. Many pages are restricted and can be accessed by staff working for postal operators around the world.

EMS News

This website is not compatible with versions of Internet Explorer before0.
Please get up to date or use a browser like Firefox.

Record boost for express delivery in China sales

China’s 'Double 11 Shopping Festival' (also known as Singles Day) and Taobao Marketplace's big '12.12.' sales in 2014 generated record business for express delivery companies.

The Double 11 Shopping Festival was started by the internet retailer Alibaba in 2009, has now turned to be China’s busiest day for online retailers, shoppers and couriers. In 2014, a new sales record was set, with mobile sales accounting for 42.6% of total traffic share.

This was then followed by the '12.12' sale which offered large-scale discounts on a wide range of goods and services offered by SMEs on Taobao Marketplace.

'China Consumer Reports' launched a test activity during the 2014 'double 11'. They tested the nine biggest express companies in China, by sending 126 items among seven biggest cities in China. The result shows that EMS is the speediest express company in China, with most regulated and standardized package wrapping and price.

China EMS prepared in advance for the event: by temporarily opening more than 1,000 inter-provincial trunk lines, increasing six all-cargo aircrafts, and recruiting more people for delivery. Within the period from November 11 to 20 2014, 30 million items were processed and delivered, with the peak day of 7 million.

>> News archive

Other news

 CN 23

New EMS label for a speedy customs clearance

A new label is available from 1 January 2015 to speed up customs processing and delivery of international express items >> more...

Operators implementing EMSEVT V3

A new list of members who have implemented EMSEVT v3 is now available>> EMSEVT V3


2015 EMS Pay-for-performance Plan

The 2015 EMS Pay-for-performance Plan is now available in five languages>> EMS Pay-for-performance

What is EMS?

EMS is an international postal Express Mail Service, for documents and merchandise, offered by postal operators of the Universal Postal Union (UPU).

For answers to general EMS queries, EMS customers should use the customer section to find the appropriate EMS Customer Service Department contact.