Welcome

Welcome to the EMS Cooperative website. Many pages are restricted and can be accessed by staff working for postal operators around the world.

EMS News

This website is not compatible with versions of Internet Explorer before0.
Please get up to date or use a browser like Firefox.

Regional Pay-for-performance training launched in Asia-Pacific 

Global workshop

Members from Asia-Pacific were first to benefit from new regional training on EMS Pay-for-performance which took place in Bangkok in September. Since its introduction Pay-for-performance has helped improve EMS performance for customers and is directly correlated to EMS volume growth.
 
The workshop was a success, attracting participants from 12 Asia-Pacific EMS operators interested in EMSEVT V3 and imminent changes to EMS Pay-for-performance accounting.
 
There was a high level of engagement during the group exercises and the 28 participants came away from the event with a better understanding of how successful implementation of EMSEVT V3 impacts results in EMS Pay-for-performance for 2018.  
 
Special thanks to Thailand Post for hosting the workshop. Smorn Terthampiboon, President of Thailand Post, spoke at the welcome event and Thailand Post also organized a site visit to their EMS Inbound Processing Center.
 
The Bangkok workshop was an excellent introduction to this new regional EMS event. The next Pay-for-performance workshop will take place in Berne on 14-17 November and more are planned for other regions in 2018. 
 

Other news

Global workshopGlobal workshop on EMS end-to-end and transport excellence

EMS Cooperative members took part in a global workshop on EMS end-to-end and transport excellence on 30 and 31 August 2017 >> Presentations
 

PwC ReportAudit report for 2016 published

The annual report for the EMS Cooperative by PwC is now available >> Audit and Measurement

 

More members join the EMS Cooperative

Welcome to French Polynesia and Oman as the latest members to join the EMS Cooperative >>  182 EMS Cooperative members
 

What is EMS?

EMS is an international postal Express Mail Service, for documents and merchandise, offered by postal operators of the Universal Postal Union (UPU).

EMS customers can track their EMS items: EMS tracking. For answers to general EMS queries, EMS customers should use the customer section to find the appropriate EMS Customer Service Department contact.