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Poste Italiane’s Export Box delivers huge growth for EMS

There has been a huge growth in EMS in Italy since the introduction of Export Box in 2012:

2013 – 63% volume increase
2014 – 55% increase.

Poste Italiane's Export Box was launched to meet the expectations of the growing cross border market by providing a service dedicated to International B2C. It uses simple technological solutions to support EMS; allowing customers to monitor and handle their international shipments.

Export Box uses the main EMS features, including home delivery or pick up at Post Office and distribution to more than 700,000 destinations worldwide. The service includes free return to sender; outbound customs clearance costs; real weight rates (no volume/ dimension weight rate); no surcharge for delivery to remote areas and no fuel surcharges.

Further development in 2013 was the launch of two web-based platforms for small enterprises and retailers, Pacco Web and IoInvio to allow the customer to choose the product, fill in the relevant paperwork, pay on-line, book a home pick-up or drop the shipment off to the nearest post office.

These improvements have produced excellent results and Poste Italiane continues working with their clients to improve the service. They are working to deliver enhanced features to provide an even more complete, accurate and competitive service. For further information (in Italian):

>> News archive

Other news

2015 EMS Cooperative General Assembly

EMS Cooperative members are invited to register for the annual General Assembly in Berne on 22 April >> more...

Benefits of exchanging PREDES and RESDES

A new leaflet outlines the benefits of PREDES and RESDES message exchanges for better handing of international mail >> more...

 CN 23

New EMS label for a speedy customs clearance

A new label is available from 1 January 2015 to speed up customs processing and delivery of international express items >> more...


Two more join the EMS Cooperative

Welcome to Tuvalu and Denmark as the latest full members to join the Cooperative >> EMS Cooperative members

What is EMS?

EMS is an international postal Express Mail Service, for documents and merchandise, offered by postal operators of the Universal Postal Union (UPU).

For answers to general EMS queries, EMS customers should use the customer section to find the appropriate EMS Customer Service Department contact.