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EMS operators unite to face competition in European market

EMS symposium EuropeCompetition is fierce for the large European e-commerce market. Large global integrators are well established and there is new competition from marketplaces, such as Amazon who are investing in their own delivery network. Posts have their own networks and some operate multiple ETOEs throughout Europe.

Against this competition, European EMS Cooperative members are meeting regularly to find ways to face these market challenges. Eighteen operators met in Paris in April to exchange ideas to develop EMS at the most recent EMS symposium for senior management of the Europe region. 
'La Boutique France' is a new website, developed by Le Groupe La Poste, for French SMEs to sell merchandise directly to Chinese consumers. Russia Post has expanded and improved the EMS network within Russia. EMS members, China Post and Japan Post also shared their strategies to promote further trade and cooperation with Europe. 
European operators are improving service by focussing on transport and customs. Georgia Post has achieved transport performance improvement through focus on its top three trade lanes. PostNL presented an innovative approach to transport data and highlighted its commercial approach to customs clearance. Royal Mail shared customs best practice which has led to EMS service improvement.
EMS commitment was demonstrated through the unanimous affirmation of the Paris Declaration to Position EMS for Growth in the European Region. The group will meet again Georgia in May 2018.

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20th EMS Cooperative General Assembly 

The presentations and report from the 20th EMS Cooperative General Assembly are available to members >> 2017 General Assembly

What is EMS?

EMS is an international postal Express Mail Service, for documents and merchandise, offered by postal operators of the Universal Postal Union (UPU).

EMS customers can track their EMS items: EMS tracking. For answers to general EMS queries, EMS customers should use the customer section to find the appropriate EMS Customer Service Department contact.