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Poste Italiane’s Export Box delivers huge growth for EMS
There has been a huge growth in EMS in Italy since the introduction of Export Box in 2012:
2013 – 63% volume increase
2014 – 55% increase.
Poste Italiane's Export Box was launched to meet the expectations of the growing cross border market by providing a service dedicated to International B2C. It uses simple technological solutions to support EMS; allowing customers to monitor and handle their international shipments.
Export Box uses the main EMS features, including home delivery or pick up at Post Office and distribution to more than 700,000 destinations worldwide. The service includes free return to sender; outbound customs clearance costs; real weight rates (no volume/ dimension weight rate); no surcharge for delivery to remote areas and no fuel surcharges.
Further development in 2013 was the launch of two web-based platforms for small enterprises and retailers, Pacco Web and IoInvio to allow the customer to choose the product, fill in the relevant paperwork, pay on-line, book a home pick-up or drop the shipment off to the nearest post office.
These improvements have produced excellent results and Poste Italiane continues working with their clients to improve the service. They are working to deliver enhanced features to provide an even more complete, accurate and competitive service. For further information (in Italian):
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