Communicating EMS initiatives is a priority for the EMS Cooperative. Postal operators from all around the world and stakeholders take part in EMS Cooperative symposia, training and workshops.
Since 2001, the EMS Cooperative has successfully organized events to support EMS operators in their work to strengthen their EMS service for customers worldwide. The events aim to ensure that participants:
- Collaborate strategically to grow the EMS business,
- Understand the need to provide a high quality EMS service,
- Recognise the important service elements of EMS,
- Interpret performance data to identify gaps and agree on action plans to make improvements, both to address immediate issues and on an ongoing basis.
In addition, regular online regional teleconferences which have allowed operators to innovate to identify ways to improve EMS for customers worldwide.
2023 EMS Cooperative regional events
2023
- EMS Performance Review, India (March)
- EMS Performance Review, Portugal (April)
- EMS symposium for the Europe region, the Netherlands (June)
- EMS Performance Review, Nigeria (July)
- PUASP (and CPU) forum on Quality, Operations, and International Air Transport, USA (July)
- EMS Cooperative workshop on Electronic Advance Data (EAD) and performance improvement, Togo (July)
- APPU EMS Workshop on EMS performance monitoring and improvement, Thailand (July)
- EMS symposium for Asia Pacific, Indonesia (October)
- EMS workshop on EAD requirements and performance improvement, Tanzania (November)
- EMS Performance Review, Kenya (November)
- EMS Performance Review, Costa Rica (November)
2019-22
2019-2022
The restrictions caused by the COVID-19 pandemic meant that all regional events moved to monthly online regional teleconferences which have allowed operators to innovate to identify ways to improve EMS for customers worldwide.
2022
- EAD and CDS training and EMS reports workshop for the Caribbean region in Oranjestad, Aruba (September)
- EMS Operational Performance Improvement workshop for the Asia-Pacific region, online from Bangkok, Thailand (August)
- ICS2 and EU VAT meeting for Europe and Asia Pacific online from Berne, Switzerland (March)
2021
- EMS Performance Improvement Workshop for Asia Pacific operators or the Asia-Pacific region, online from Bangkok, Thailand (October)
2020
- EMS workshop for English-speaking Africa and Arab region Cairo, Egypt (March)
2019
- EMS EAD workshop for English-speaking Africa and Arab region in Cairo, Egypt (February)
- EMS symposium for senior management of the Americas and Europe region in Lisbon, Portugal (March)
- EMS EAD workshop for the Americas and Europe region in Lisbon, Portugal (March)
- EMS EAD workshop for French-speaking Africa and Arab region in Yaoundé, Cameroon (March)
- EMS EAD workshop for Asia Pacific in Melbourne, Australia (March)
- EMS symposium for senior management of the Africa region in Bassam, Côte d'Ivoire (May)
- EMS symposium for senior management of the Caribbean region in Barbados (May)
- EMS EAD workshop for the Caribbean region in Barbados (May)
- EMS symposium for senior management of the Arab region in Beirut, Lebanon (July)
- EMS symposium for senior management of the Asia-Pacific region in Ulaanbaatar, Mongolia (August)
- EMS Operational Performance Improvement workshop for the Asia-Pacific region in Bangkok, Thailand (November)
- EMS symposium for senior management of the Europe region in Baku, Azerbaijan (December)
2018
2018
2018 symposiums, training and workshops
- EMS Operational Performance Improvement workshop for the Asia-Pacific region in Bangkok, Thailand (November)
- Global Workshop: EMS Strategy 2021-2024 in Berne, Switzerland on 11-12 October
- EMS Symposium for senior management of the Asia-Pacific region in Ho Chi Minh City, Vietnam (September)
- EMS Pay-for-performance workshop in Yaoundé, Cameroon (July/August)
- EMS Operational Performance and Quality Improvement Workshop for Europe, Moscow, Russia (May)
- EMS symposium for senior management of the Africa and Arab region, Cairo, Egypt (May)
- EMS symposium for senior management of the Europe region, Tbilisi, Georgia (May)
- EMS Operational Performance and Quality Improvement Workshop in Moscow, Russia (May)
- EAD and EMSEVT V3 compliance for EMS workshop in Bridgetown, Barbados (April)
- EMS Pay-for-performance workshop in Cairo, Egypt (February)
2017
2017
2017 training workshops
- EMS Pay-for-Performance workshop in Berne, Switzerland (November)
- EMS Pay-for-Performance workshop for Asia Pacific in Bangkok, Thailand (September)
- EMS symposium for senior management of the Asia-Pacific region in Seoul, Korea (July)
- EMS symposium for senior management of the Americas in Miami, USA (June)
- EMS performance reports training in Miami, USA (June)
- EMS performance reports global training workshop in Berne, Switzerland (May)
- EMS symposium for senior management of the Caribbean region in Bridgetown, Barbados (May)
- EMS symposium for senior management of the Europe region in Paris, France (April)
- EMS symposium for senior management of the Africa region in Lagos, Nigeria (April)
- EMS symposium for senior management of the Arab region in Dubai, United Arab Emirates (March)