New eLearning: Getting to know EMS

EMS operators have access to a range of resources that are specifically designed to help them deliver a competitive international express product to customers.

To help postal staff working with EMS, especially new managers, the EMS Cooperative is delighted to share a new EMS eLearning course, "Getting to know EMS". This course is a useful introduction to EMS and outlines the support mechanisms provided by the EMS Cooperative.

"Getting to know EMS" will help staff focus on the actions with the most impact for EMS, emphasizing key priorities for EMS staff. Learners will gain insights into EMS measurements through a close look at the metrics and indicators associated with EMS performance. It offers EMS operators a comprehensive introduction to the tools and documents essential for EMS and provides guidance on accessing them. 

At the conclusion of each module, learners are given the opportunity to test their knowledge with a short quiz. Importantly, this training is offered free of charge to all postal staff involved with EMS. Getting to know EMS is a valuable resource to foster a deeper understanding of EMS, the expectations of the EMS Cooperative, and a framework to raise individual organizational goals and standards. Even the most experienced operator should give it a go to refresh their knowledge of EMS.