Customer service enquiries

If you have a customer service question please contact your EMS call centre:

EMS Network

EMS customers can track their EMS items: EMS tracking.

For answers to general EMS queries, EMS customers should contact the appropriate EMS Customer Service Department.

The operators marked with an asterisk * offer an EMS inward delivery service only.


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EMS code: 
EMS operator name: 
EMS - Ethiopian Postal Service
EMS Service: 
inward and outward