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2016 EMS award winners 

EMS award winners 2016

Congratulations to the 24 EMS award winners who delivered an excellent international express mail service to EMS customers around the world in 2016. 
 
Postal operators have to achieve high levels of service to win the EMS Cooperative's two categories of awards: EMS Performance Awards and EMS Customer Care Awards.
2016 EMS performance award winners

Gold: Hong Kong (China); Korea (Rep.); Latvia; Malaysia; Netherlands.
Silver: Hungary; Macao (China); Poland; Slovakia; Thailand; United Arab Emirates; Viet Nam.
Bronze: Chile; Norway; Serbia (Rep.)

2016 EMS customer care winners

Small (0-500 inquiries): Cambodia; Luxembourg; Romania.
Medium (501-5000 inquiries): Macao, China; Korea (Rep.); Singapore; Thailand; Viet Nam.
Large (over 5000 inquiries): China (People’s Rep.)

The 2016 awards were revealed for the first time at the General Assembly. All postal operators receiving awards have demonstrated that they provide an excellent and competitive EMS service.

UPU Deputy Director General, Pascal Clivaz, joined the EMS Cooperative Chairman, Patrick Richon, in recognizing the outstanding achievement of the 2016 performance award winners at the EMS Cooperative General Assembly. 

 

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Other news

More members join the EMS Cooperative

Welcome to French Polynesia and Oman as the latest members to join the EMS Cooperative >>  182 EMS Cooperative members
 

20th EMS Cooperative General Assembly 

The presentations and report from the 20th EMS Cooperative General Assembly are available to members >> 2017 General Assembly
 

What is EMS?

EMS is an international postal Express Mail Service, for documents and merchandise, offered by postal operators of the Universal Postal Union (UPU).

EMS customers can track their EMS items: EMS tracking. For answers to general EMS queries, EMS customers should use the customer section to find the appropriate EMS Customer Service Department contact.